Updated August 20th, 2025
RESenpAI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by RESenpAI.
This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, RESenpAI. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:
We collect information from you when you interact with our Service, such as registering an account, using the application, or submitting feedback. The information we collect includes:
Payments are processed securely by Stripe. We do not store debit or credit card information on our servers.
RESenpAI does not currently collect information from social media platforms or other third-party sources. We only collect the information you provide directly to us, along with data necessary for operating our services (such as hosting, payments, and analytics). Some of this information may be processed by trusted third-party providers, including Stripe, Firebase, and Google Cloud, solely for the purpose of delivering and improving the RESenpAI service. If we introduce advertising or additional third-party integrations in the future, we will update this Privacy Policy and provide notice to users.
We use trusted third-party service providers, such as Firebase, Stripe, and Google Cloud, to host and maintain our servers, manage databases, and provide other technical services necessary to operate RESenpAI. Your information may be processed and stored by these providers to help us deliver and improve our services.
We do not sell your personal information to advertisers or other parties. We may, however, disclose personal information if required to comply with applicable laws, legal processes, or to protect the rights, property, or safety of RESenpAI, our users, or others.
RESenpAI will collect personal information that you submit to us.
Any of the information we collect from you may be used in one of the following ways:
By submitting your email address on this website, you agree to receive communications from us, such as service updates, important notices, or promotional messages related to RESenpAI. You can unsubscribe at any time by clicking the opt-out link included in each email. We only send emails to individuals who have authorized us to contact them, and we do not send unsolicited commercial emails. Email addresses submitted solely for order or payment purposes will be used only for order-related communications. We may also use your email address to send you updates about new features or promotions. If in the future we expand our use of email addresses for advertising purposes (such as creating custom audiences on social media platforms), we will update this Privacy Policy accordingly.
We keep your information for as long as your account exists. If you choose to delete your account, we will remove your personal information from our active systems and depersonalize or delete any data we are no longer required to retain for legal or operational purposes.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to RESenpAI or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
RESenpAI is incorporated in Canada. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. We use trusted providers, including Firebase, Google Cloud, Stripe, to help secure and manage our systems. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.
You can update or delete your personal information directly in your RESenpAI account at any time. Once deleted, your data will no longer be accessible, except as required to comply with legal obligations.
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of RESenpAI or any of its Corporate Affiliates (as defined herein), or that portion of RESenpAI or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with RESenpAI, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.
This Privacy Policy is governed by the laws of Canada without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.
The laws of Canada, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.
By using RESenpAI or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our RESenpAI, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by RESenpAI. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.
RESenpAI uses session cookies to improve your experience on our website. A session cookie is a small piece of data stored on your device by your web browser while you use our site. These cookies help remember your activity during a single session, such as keeping you logged in or maintaining page functionality, and expire automatically after 1 day. We do not store personally identifiable information in session cookies. Most web browsers allow you to disable cookies, but some features of the website may not work properly without them.
Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.
Any credit card or other payment information you provide is processed securely through our trusted third-party payment provider, Stripe. We do not store your full payment details on our servers, and Stripe handles all sensitive information in accordance with industry security standards.
We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.
We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").
You acknowledge and agree that RESenpAI shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. RESenpAI does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.
If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data. You can update or delete your personal data directly in your RESenpAI account. We collect and use your data only to provide our services and comply with applicable laws.
Don't hesitate to contact us at contact.himalayai@gmail.com if you have any questions.